[Solution to problems buying shoes online] Size exchange service
For customers who have wanted LUCHY shoes but have given up on buying them because they couldn't try them on before purchasing!
Good news! !
I really like the design of LUCHY shoes, but do you have any worries when it comes to purchasing?
・I'm worried about buying online ・Does the size fit?
etc
When buying shoes, the problem of size is inevitable.
We want such people to try our super recommended shoes,
We planned a sneaker size exchange service for a limited time.
[Target period]
Only for orders from August 20th to September 30th
[Campaign details]
✅Free exchange up to the first time
✅Cash on delivery OK for returns (Sagawa Express or Kuroneko only)
✅ Target shoes [ all types of sneaker collection ]
Also applies to boots. [ All kinds of boots collection ]
Please take this opportunity to try the shoes you've been interested in!
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Size exchange procedure
1. Please contact us from the official LINE .
Please add a friend from the button below.
2. Please tell us the information necessary for exchange.
・Order number: #〇〇
〇〇
・Name:
・Purchase size:
・ Desired exchange size:
3. The person in charge will inform you.
4. After confirming the return, we will ship the replacement product.
5. Please wait until arrival.
【important point】
*Delivery will be shipped from an overseas warehouse, so it will take about 1-2 weeks.
* Limited to indoor try-on within 7 days after arrival.
*Free exchange is limited to 1 time.
* We only accept size exchanges for the same product (returns are not possible unless the product is defective. Returns are accepted if the desired size is out of stock.)
*If the replacement size is not available, we will issue a full refund.