FAQ

Q. I want to cancel my order.

For cancellation after receiving your order, please contact us within 1 o'clock after your order.
Cancellations after that are basically not accepted.
For cancellation, please contact the staff from LINE or the inquiry form.

Q. I forgot to enter the coupon code. Can it be applied later?

Due to the system, the coupon code cannot be applied to orders after payment is completed.

Q. I want to change the payment method.

You cannot change the payment method after the payment is completed. Please note.

Q. Can you deliver to overseas?

Delivery is only within Japan.

Q. The tracking number is " Voucher number not registered".

Due to the system of the shipping company, it may take 2 to 3 days for the tracking number to be reflected.